Consology's team of technical experts is able to help clients with every step of an enterprise software deployment from scoping the project and drawing up business requirements through to implemention, customisation, configuration and integration of the solution.
Consology's dedicated quality assurance team works with business partners and customers to ensure that the company's Self-Service deployments are of the highest possible quality. The QA team also offers independent QA services for Self-Service deployments and other online applications such as online banking.
Consology offers a strong base of skills in online business and offers consulting services that help to guide organisations in their use of the Web to interact with partners, employees, customers, investors and other stake holders. Consology can help companies to ensure that their Web sites meet best practice for accessibility and usability, and that these sites are developed in line with industry standards. As part of this service, Consology is able to audit existing sites for accessibility, usability and adherence to Web standards.
One of the biggest challenges that companies face in shifting their business processes into the online world is encouraging customers, partners and employees to make use of the online offering rather than of the existing channels such as branch offices and the telephone. Consology's online adoption marketing programmes help companies to drive user interest in, and use of, electronic channels. We also offer a portfolio e-learning services that help end-users to come to grips with new online applications, helping to make the shift from existing channels to online channels painless for the intended users of the system.
Consology offers the market a range of high-end business and technical consulting services in the fields of Self-Service and E-Billing; enabling business processes for the online world; and Web standards, accessibility and usability. These services help companies to lay the technical and organisational foundation for successful online Self-Service projects; ensure that their business processes are ready for the electronic world; and that their online initiatives continue to deliver the expected value and meet the needs of their customers.