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Consology (PTY) Ltd.

Self-Service solutions that connect business to returns & customers to superior service.

Customers

MTN - South Africa

Project: Self-Service and e-Billing

Key solutions: Self-Service; Customer order management; Enterprise software deployment; QA; e-Learning; Adoption marketing; Compliance;

Details: Case study

Website: www.mtnactive.co.za/mtnsc

Nashua Mobile - South Africa

Project: Online Account Management

Key solutions: Self-Service; Enterprise software deployment; Adoption marketing; Compliance;

Details: Case study

Website: www.nashuamobile.co.za

South African Post Office - South Africa

Project: PO Box Renewals, Online Renewal Notices and Online Payment

Key solutions: Self-Service; Enterprise software deployment; QA; Usability; Adoption marketing;

Details: Case study

Avaya - USA

Project: Online invoicing

Key solutions: Self-Service; Enterprise software deployment; Usability; Offshore;

Website: www.avaya.com

BT - UK

Project: Online Billing and Customer Care

Key solutions: Self-Service; Enterprise software deployment; Web standards; Offshore;

Website: www2.bt.com/youraccount

KPN - Holland

Project: Corporate Self-Service

Key solutions: Self-Service; Web standards; Usability; Offshore;

Website: www.kpn.com/kpn

Target - USA

Project: Online Bill Presentment and payment for store cards

Key solutions: Self-Service; Enterprise software deployment; Offshore;

Website: www.target.com/exec/obidos/subst/help/your-account.html

Tele2 - Sweden

Project: Business to Consumer Online Billing and Self-Service. Business to Business Online Billing and Corporate Reporting

Key solutions: Self-Service; Enterprise software deployment; QA; Offshore;

Website: www.tele2.se/selfcare

Telecom Italia - Italy

Project: Corporate reporting

Key solutions: Self-Service; Enterprise software deployment; Offshore;

Website: www.wireline.telecomitalia.it

US Department of Education - USA

Project: Online Statements, Online Payment and advice for student loans

Key solutions: Self-Service; Enterprise software deployment; Web standards; Accessibility; Usability; Compliance;

Website: www.dlservicer.ed.gov



Quick links

PAIA manual

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