Project: Self-Service and e-Billing
Key solutions: Self-Service; Customer order management; Enterprise software deployment; QA; e-Learning; Adoption marketing; Compliance;
Details: Case study
Website: www.mtnactive.co.za/mtnsc
Project: Online Account Management
Key solutions: Self-Service; Enterprise software deployment; Adoption marketing; Compliance;
Details: Case study
Website: www.nashuamobile.co.za
Project: PO Box Renewals, Online Renewal Notices and Online Payment
Key solutions: Self-Service; Enterprise software deployment; QA; Usability; Adoption marketing;
Details: Case study
Project: Online invoicing
Key solutions: Self-Service; Enterprise software deployment; Usability; Offshore;
Website: www.avaya.com
Project: Online Billing and Customer Care
Key solutions: Self-Service; Enterprise software deployment; Web standards; Offshore;
Website: www2.bt.com/youraccount
Project: Corporate Self-Service
Key solutions: Self-Service; Web standards; Usability; Offshore;
Website: www.kpn.com/kpn
Project: Online Bill Presentment and payment for store cards
Key solutions: Self-Service; Enterprise software deployment; Offshore;
Website: www.target.com/exec/obidos/subst/help/your-account.html
Project: Business to Consumer Online Billing and Self-Service. Business to Business Online Billing and Corporate Reporting
Key solutions: Self-Service; Enterprise software deployment; QA; Offshore;
Website: www.tele2.se/selfcare
Project: Corporate reporting
Key solutions: Self-Service; Enterprise software deployment; Offshore;
Website: www.wireline.telecomitalia.it
Project: Online Statements, Online Payment and advice for student loans
Key solutions: Self-Service; Enterprise software deployment; Web standards; Accessibility; Usability; Compliance;
Website: www.dlservicer.ed.gov